Kieran Mallon

Artist Manager

Systems Designer

Creative Strategist

Always Moving Quickly

What does that mean

〰️

What does that mean 〰️

  • > Applied, Won, and Implemented


    £212,209 Innovate UK SmartGrants

    £169,845 Arts Council Culture Recovery Fund

    £34,952 Arts Council Emergency Response Fund

    £12,000 PRS Momentum

    £10,000 BPI Music Export Growth Scheme

    £7,875 Amazon x FAC Step Up Fund

    £2,920 Sentric Collaborator’s Fund

  • > Product Managed & Project Managed


    Elkka - Prism of Pleasure (2024)
    BLUEM - nou (2023)
    Elkka - DJ Kicks (2023)
    Elkka - DJ Friendly EP (2023)
    Elkka - I Just Want To Love You (2022)
    Elkka - Euphoric Melodies (2021)
    Elkka - Harmonic Frequencies (2021)
    Dan Shake - Paper/Bounce EP (2021)
    cktrl - Zero (2021)
    Elkka - I. Miss. Raving. (2020)
    Dan Shake - We Have Love EP (2020)
    Dan Shake - Mosquito EP (2020)
    Chelou - Real (2020)
    Elkka - Every Body Is Welcome (2019)
    Elkka - Every Body Is Welcome Remixes (2019)
    Dan Shake - Bert’s Groove / Daisy’s Dance (2019)
    Dan Shake - Freak / Can’t Take It (2019)
    Jim Legxacy - BTO! (2019)
    Black Jazz Consortium - Evolution of Light (2019)
    Ex-Terrestrial - Gamma Infolded (2019)








  • > Project Managed, 100% success rate


    Elkka O1B 2022
    Dan Shake O1B 2019
    Sherelle O1B 2019
    Park Hye Jin O1B 2019

  • > Funded, built, and roadtested with an outsourced team of ops specialists. Reduced our operational salary burden by 60+%

    onehouse.com/platform

  • > Produced, Project Managed, Delivered

    Records, Music Videos, Tours, Merch Drops, Content Series, Apps, Partnerships, Editorial Shoots, Instagram Filters and more

click to expand

Bio


I like to cover ground quickly.

Fortunately, the music industry is the perfect place to do this. Audiences, trends, and tech all move at lightning speed so keeping the pace is as necessary as it is rewarding.

In constant pursuit of progress, I’ve scaled artist projects and independent businesses alike, and I’ve delivered everything from music videos to MVPs.

The goal is to spend as much time as possible solving problems for artists and creative startups - delivering creative projects, breaking new ground and making people’s lives easier day-to-day.

I work collaboratively, I leverage tech wherever I can, and I’m most excited when navigating uncharted waters.

Go deeper

〰️

Go deeper 〰️

01

Artist MGMT

Single-artist businesses do not sleep. They do not have opening hours. They are a constant thrum of creative development and operational need and, for someone like myself, this makes them incredibly edifying to work on.

I believe the principle duty of an artist manager is twofold - firstly, to push the artist to deliver their very best creative output, and secondly, to turn the single-artist business into a sustainable financial institution.

Sometimes these two objectives will be at odds with one another, and that’s okay, because the decision-making required to balance the creative with the practical is what ties the whole thing together and, ultimately, keeps the wheels turning.

If you’re thinking of getting into artist management - these are the skills you will require*.

*And if you’re thinking of hiring me - these are the skills that I have:

Stakeholder Management & Engagement

Depending on the artist, you might have dozens of relevant stakeholders. Your job is to direct these people to help carry out a strategy of your own design. And while on the surface they might all want the same thing: the artist to ‘do well’, in practice, everyone’s agenda is slightly different. For example, your live agent wants to maximise their commission - they can do this by increasing the artists’ fee, or by booking lots of shows - just because you can play lots of shows, doesn’t mean you should - but for the live agent it achieves their goal. Keep in mind what everyone’s motivation is and sell it back to them, but never take your eye off the bigger picture.

Negotiation

Anything and everything that comes through the inbox, no matter what it is, it is your responsibility to assess the value of it. You need to learn what every kind of deal looks like and figure out where you can squeeze some extra juice. Don’t assume anything and get expert advice wherever you can. There’s no shame in not knowing what’s industry standard when dealing in unfamiliar territory.

Not every deal needs to be negotiated to the death. Having enthusiastic stakeholders that don’t feel like they’ve been taken to the cleaners before you’ve started working together is valuable, and will often provide more value over the long term than that extra percentage point.

Building Relationships

Opportunities come from people. The more they like you, the more you’ll get. The more people you know, the better your odds of something across your desk. Treat people right and try to build lasting relationships where both parties feel equally fulfilled. Follow through on your commitments so they come back to you next time. Remember people’s names and say it in conversation with them.

Prioritisation

There are deadlines every day of the week from now until the end of time, the most important thing is to calmly assess the importance and implications of each. You won’t hit them all, nobody does. Understanding that prioritisation should be fluid, and that certain deadlines are hard, and certain deadlines are soft, will prevent you from going insane. When assessing your priorities think about the outcomes of the task itself, the person you’re doing it for, where the deadline came from, and what happens if it shifts one hour, one day, one week, etc. A very successful artist manager once said: “You my friend? You signed up to spin plates”.

Project Management

Is really the intersection of prioritisation and stakeholder management. A lot of being an artist manager is making sure other people do their jobs and one of the main challenges is getting them to feel as passionate about the project as you do. Sometimes this requires chewing people out, mostly it requires giving your stakeholders the tools they need to do their best work.

There is an avalanche of ever-updating information around an artist, and reporting this frequently and enthusiastically to your entire team will enable them to go and pitch, negotiate, persuade and influence to the best of their ability. Remember, in most cases only YOU will have a view of the really big picture - you need to convey that to your stakeholders and bring them along for the ride.

Strategic Thinking

Be open-minded. Know what the incumbent strategies but do not be subservient to them. Sometimes everyone does it the same way for a good reason, sometimes people are just too lazy to think of a better way. Think in terms of 3, 6, 12 months blocks and remember that strategy is the amalgamation of a number of different inputs, coalescing to deliver a specific outcome. Your control over these inputs is the way that you execute strategy.

Creative Operations

02

Operations is the core of any business endeavour - making stuff work and making it work well. Solving problems.

The specific discipline of operations that I’ve found myself in over the past 7+ years is what I, somewhat wishfully (but in hindsight very accurately), termed “Creative Operations”. That is: solving problems for creative businesses and creative people.

For better or worse, the creative sector has a LOT of problems. Problems for artists, problems for agencies, problems for suppliers, problems for fans. And those are just your run-of-the-mill, everyday problems, then you’ve got your net new problems. Anything that is fresh off the conveyor belt and never been done before.

Being Head of Operations is to be primarily responsible for anything that falls within the remit of ‘How the hell do we do this’? and, to tie this in with artist management, these specific brand of problems tend to come up most often in ambitious creative projects.

Deadlines make you creative. Telling yourself you’ve got all time in the world, all the money in the world, all the colours on the palate, anything you want - that kills creativity.
— Jack White

As an artist manager you’re generally the conduit between the hypothetical ‘wouldn’t this be cool’ and the pragmatic ‘here’s all the work that need to be done to make that happen’. There is a natural tension there, of course - expectations need to be managed, strategies need to be theorised, budgets need to be drawn up. The word ‘no’ will be said. A lot.

But what you will find is, most of the time, you can make it happen. There will always be parameters that you need to work within, but the pragmatist in me says: that is where creativity lives.

I’ve been lucky enough to meet some of my artistic heroes in the music industry, people have been in the game twenty plus years and produced some of the best creative work ever committed to the catalogues and they all say the same thing. Get the project done and move onto the next one. Good today is better than perfect never.

Some people might disagree with this, it feels unromantic, I get it. But finishing a project and moving onto the next is tangible progress, whereas the mire of a never-ending nearly-venture will see you sucked into the quicksand with absolutely nothing to show for your time or efforts.

The same is true of creative work and operational outcomes. Progress not perfection. The aim of the game is always to deliver the best possible work within the parameters that are set, either by circumstance, or yourself, or the people that sign your paycheques. Because otherwise how else can you measure success?

Product

03

Product can mean a lot of things depending on the industry you work in. In music it refers to physical and digital assets circulated in record stores and on digital sales platform (i.e. that thing you stream on Spotify).

In tech, it refers to a bundle of features that provide value to a specific user. To me, that’s the purest form of problem solving. What do the users need? How can we provide it?

Product Management is a new venture for me but one that I am drawn to with a great magnetism.


Firstly, the parallels with artist management - it’s all about stakeholder engagement. Getting your design team and your development team to play nice, and to pull in the same direction in pursuit of a greater goal, mirrors the many stakeholders of artist teams, each with their own agendas.

Secondly, there is a user to please just like there is a fanbase to accommodate. Within this, there is inherent compromise: sure, you could spend two years in development pursuing an unachievable perfection, but there’s a lot more value in releasing something today and getting feedback from the people that matter, than spending an eternity bouncing ideas around in a meeting room (or a recording studio, for instance).

Finally, there are numerous routes you can send your team down, and before you embark on each you need to:

a) Think through all of the implications, good and bad, that each strategy entails

b) Evaluate which strategy is most worthwhile

c) FIGURE OUT HOW MUCH IT WILL COST

Then, you need to commit time and effort to seeing it through, while remaining flexible to changes in your circumstance, surroundings, and the general state of the world. You need to be willing to pivot.

In the <two years I have spent as de-facto product manager of my own operating system for the music industry, I’ve learnt a lot, and I’m always excited to talk about it over coffee.

Startups

04

The final segment of my professional makeup is startups.

I like working in small businesses - places where the distance between the work you do and the outcomes of it are as short as possible. I find this proximity generally translates to a more exciting, ambitious energy, which is the kind of environment I perform best in.

Over the years I’ve been lucky enough to work in a number of very successful early stage business and consider myself a key part of the effective scaling efforts that have gone on there.

While I’ll always be open to work at larger companies, the efficacy of an intrepid, highly-skilled, small team is hard to beat.

2023 -

Head of Product

2021 - 2023

Head of Creative Operations

2019 -

Artist Manager

2018 - 2019

Artist Management Assistant

*now known as Goodlife Management

2016 - 2018

Head of Content

“Always go a little further into the water than you feel you’re capable of being in. Go a little bit out of your depth. And when you don’t feel that your feet are quite touching the bottom, you’re just about in the right place to do something exciting.”

David Bowie